Rules & general terms

  • Swimwear must be worn at all times; it is not allowed to be naked in the sauna.

  • Two towels: one to sit on inside the sauna and one to dry yourself with afterwards.

  • A water bottle to keep you hydrated.

By following these guidelines, you help keep the sauna clean and comfortable for all guests.

Health & sauna safety

Sauna and bathing involve exposure to heat and cold, and are not necessarily suitable for everyone. By using our facilities, guests recognize that they themselves are responsible for their own health and well-being, and are encouraged to assess whether sauna use is appropriate for them.

If you are pregnant, have cardiovascular disease, high or low blood pressure, epilepsy, respiratory disorders, impaired mobility or other health concerns, we recommend that you consult your healthcare professional before using the sauna.

Listen to your body, stay well hydrated, take breaks if necessary, and leave the sauna immediately if you feel unwell.

Children under the age of 14 must be accompanied and supervised by an adult at all times. Parents and guardians are responsible for assessing whether sauna use is suitable for the children in their custody, and should ensure that its use is closely monitored and adapted to the well-being of the child.

All guests use our facilities at their own discretion and at their own risk.

  • Smoking, alcohol, intoxication and the use of illegal drugs are strictly prohibited in all sauna facilities.

  • Guests affected or violating these rules may be asked to leave the area.

  • Toilets: Not available in the sauna; public toilets are available nearby.

  • Showers: Only cold water; soap and shampoo are not permitted as the waste water goes directly into the sea.

  • Wardrobes: Separate areas for women and men.

  • Tickets are non-refundable.

  • Note: Illness, travel problems or other personal circumstances do not entitle you to a refund.

  • For drop-in or private bookings, cancellation at least 24 hours in advance gives you the opportunity to choose between:

    • 50% refund, or

    • 100 % gift card for later use.

  • Rebooking or changes must also be made no later than 24 hours before the scheduled time.

 

How to cancel or rebook

  • Use the cancellation link in the confirmation email, or call reception on 📞 +47 989 02 188.

  • Important: It is not sufficient to only send an e-mail to cancel. If we have not confirmed the cancellation before your booking, this will be considered «no-show», and neither refunds nor gift cards will be given.

  • In case of cancellation more than 24 hours in advance, you will be offered the choice between a 50% refund or a 100% gift card.

  • For rebooking: Cancel by choosing a 100% gift card and use this to book a new time.

Important: It is the guest's responsibility to ensure that they receive confirmation e-mails. PUST is not responsible if a guest misses a booking because e-mail or spam has not been checked.

  • All forgotten belongings (except wet towels and swimwear) are stored for two weeks before being thrown away.

  • Locations:

    • Oslo: Under the stairs

    • Tromsø: Ask at reception

    • Sortland: At the entrance to the sauna

    • Bodø: On the right side of the PUST sign

  • Note: Only Tromsø is staffed; in the other places, guests must check the forgotten-and-found boxes themselves.

  • Leave the sauna well before the next group arrives.

  • Access is only permitted with a valid ticket.

  • Never bathe in the sea alone; rinse yourself with fresh water after bathing.

  • Always sit on a towel on the benches in the sauna.

  • Only fresh water can be poured onto the oven; ask others before pouring on water or oils.

  • No use of soap in the showers.

  • Alcohol is not allowed in the sauna.

  • If you feel unwell, please leave the sauna immediately.

Guests are themselves responsible for their personal belongings during their stay. PUST is not responsible for lost, stolen or damaged items, including wallets, phones or other personal belongings.