Android tutorial

Before moving on, we appreciated that you went through the steps of self-help. This only takes a few minutes, and solves most of the problems around ordering.

Select the device you are experiencing problems with.

We recommend Chrome for Android

As the most used browser in the world, it will present the least problems. This does not only apply to us!

Here's how to do it

Below are step by step instructions on how to clear Cache in your browser.

  1. Open the Chrome app Chrome on your Android phone or tablet.
  2. Touch More Mer Upper right.
  3. Press Log og så Delete browsing data.
  4. Select a time period at the top. To delete everything, select All dates.
  5. Select the "Cookies and data from websites" and "Cached images and files" checkboxes.
  6. Press Delete data.
  1. Go into the Settings menu> Apps.
    Settings > Apps
    2Tap on Samsung Internet and then tap Storage.
    Tap Samsung Internet
    3Tap on Clear Cache to delete the browsing cache. Tap on Clear Data to clear all temporary files. Confirm by tapping on Delete to finalize the process.
    Clear Cache and Data
    1. Open the new Microsoft Edge and select Settings and more  > Settings  > Privacy and services.

    2. Under Remove browser data you select Choose what you want to remove.

    3. Under Time intervalselect a time interval.

    4. Select Cookies and other website data and then Remove now.

    Delete cookies each time you close the browser

    1. Open the new Microsoft Edge and select Settings and more  > Settings  > Privacy and services.

    2. Under Remove browsing data you select Select what you want to remove each time you close the browser.

    3. Activate Cookies and other website data.

    Note!: This topic applies to the new Microsoft Edge. Get help with the older version of Microsoft Edge .

Doesn't it look the same to you?

You will most likely find this under Settings> Security / Privacy> Cache / Cache

What is cache?

When you visit web pages, some information is stored in the browser's cache so that you can view the web pages faster on later visits. Cache is the cache or the temporary file (Temporary Internet files). The Temporary Files folder contains old versions of web pages you have visited.

While caching should make it faster for you to load the content of web pages you visit, it can also cause problems sometimes. Then it will help to clear the browser data (clear the cache).

Why clear browser cache?

Sometimes you may experience problems when opening a web page, especially when logging in or viewing various content elements from the web page. It may therefore pay to clear / empty browser data that the browser saves automatically. Therefore, clear the cache so that the website is downloaded again.

Did you remember to update the system and apps?

Updating both system and individual apps can solve more than most people think.

Are you still experiencing errors?

Fill out the form and we will get in touch as soon as we can!

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